When you place order,pls read carefully. thank you!

(1)About Update: about samsung mobile phone, "U" version CAN NOTE support OTA update, but you can update it from samsung officila website. and we often send "U1" version to customers, because it is support update. if you have any special request, pls remake when you place order;

(4)About Waterproof: our product is high quality used/refurbished mobile phone, the phone DOES NOT support waterproof function, any waterproof test will be considered as man-made, we DO NOT accept dispute or refund & return about waterproof test (include return break phone for buyer's test reason);

(5)About Internal Storage: the internal storage maybe less than Specification, for example, if your phone support 32GB ROM, but only 25GB-28GB can be used, it is normal because this phone installed many APPs and built-in systems;

(6)About Battery: Battery capacity of the phone maybe less than standard, normally it would be around 90% more or less. we DO NOT accept any test result from third party APPlication;

(7)About Test: about phone function, we do not accept any dispute for test result from third partly APPlication, for example: phone info, IMEI info, Hardware test, and so on.

(8)About Repair: During you use this phone, if you met any problem, pls contact us in time,make vedio and photo and show us problem. we will try our best to help you. pls DO NOT open this phone by yourself or any repair store. any unauthorized disassembly or reparir without our permission will be considered as man-made problem. we will not afford any cost;

(9)About warranty lable: we stick warranty lable for every phone pls do not remove it off. or may you will lose our warranty service. the "QR" code contains our store logo "Bingo", scan it and you can check warranty terms .

Have a good shopping. thank you for your trust!!

Kindly note: the phone of Mystic white color that we ship to customer with black color camera (original camera color is silver, we put compared graph as follow, we will present silver metal glass protector to customer as special gift), pls kindly noted and check it carefully before payment, if you mind, pls do not buy, thank you!

Q: what's the DH remote fee?

A:After buyer choose DHL shipping way,we will check your address,some city will be remote area for DHL, Remote city needs to pay for extra 46-50USD shipping cost. pls know that this remote cost is charged by DHL, not our seller, we will talk with you how to pay for this cost. and if you want to check remote area, pls click here:DHL Remote Check

Q: Who pay for the tax?

A: All shippment may need to pay for customs tax. pls notice the buyer should be responsable for the tax and good clearance, thank you!

Q: What's the Aliexpress standard shipping?

A: Aliexpress standard shipping is a logistic service offered by Alibaba logistic provider "CaiNiao". This service covers the shippment from China to worldwide. The parcel will be delivered by shipping companies like Singapore post,Sweden post,Spanish post,etc. shipping company is choosed by systems–automatically assigned by the system. we can not choose the shipping company.

Q: what frenqency the phone support?

A:in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.

Q: what kind charger inside the parcel?

A:Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge

Q: how long the warranty?

A: we offer 12 months warranty, we can replace phone after you get phone within 7 days or return&refund within 15 days, if you want to get warranty service, pls keep the phone IMEI lable and all warranty lable outside the phone. thank you! (warranty not include the screen broken by buyer themselves,or use the phone incorrectly,etc.);

Q: Why we can not refund price difference to buyer?

A: When you receive parcel and found price down in our store , we can not refund price difference to you, due to the price is changes everyday and we can not control sales market, pls understand, thank you!

Q: How to leave feedback?

A:If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!