iScooter i9 Electric Scooter 350W Scooter for Adults 7.5Ah 30km/h Foldable E scooter 8.5 inch Honeycomb Tire scoorter electrico

1.Please give us 5 star feedback when you receive the package.

2.If you have any question please feel free to contact with us, we will reply you at first time. Please don't open the dispute. We will try our best to reply all e-mails within 24 hours. However, no emails will be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.

3. Please contact us for resolutions before leaving negative feedback, we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.

We work from Monday to Saturday. If you have any questions, please send us an email. We will respond within 24 hours. We do not work on weekends and holidays. If you have purchased from us during the holidays, we ask you to have a little patience. We will process your order as soon as we return to work.

Q1：Where would you please transport the scooter? How long will it take？

A1：Our scooters are in stock in France, Spain and Germany. We will choose the best delivery warehouse according to your delivery address. You can receive the scooter within 3-7 days.We will deliver the scooters within 48 hours after you pay.

Q2:Please specify how long the warranty period is?

A2:We will provide one-year free official maintenance and warehouse maintenance in Europe.

Q3: Do I still have to pay tax when I receive the package?

A3: Our local shops don't ask you to pay any taxes. If you have any questions or need maintenance service, please contact our customer service.

Q4:Can I use other payment methods?

A4:We also support TT, paypal and bank payment. If necessary, please contact our customer service.

Q5:About us?

A5:iScooter brand, founded in 2010, is an independent brand company. Its products are exported to the UK, the United States, Europe, Africa, Asia, the Middle East and other international markets.

Dear customer, our scooter is not certified by German AEB. Please consider carefully before placing an order. We don't accept such returns. Thanks for your understanding.