NOTE: Please read me before purchase

If you are a local buyer in France, the product will be delivered by Colissimo.

If you are a buyer from another EU country, the package transport will be divided intoTwo steps:

Initially, the package is in France. We will return the package toChronopost under La Poste, Who is responsible for transportation in France. Therefore, the logistic tracking number we have submitted can be viewed on their official website, you can also get the transfer number by making a query on this site.

https://www.chronopot.fr/en/track-your-parcel

In the second stage, the package leaves France and enters the country of destination. In General,The product is supported by DPD. Different countries have different DPD websites. Buyer can find corresponding websites for different countries onhttps://www.dpd.com/. It should be noted that when the package is delivered by DPD, the logistics tracking number generates aNew transfer number.Only through the transfer number can the search results be interviewed on the DPD website.If the buyer does not know how to query the transfer number, you can contact the customer service to get it.

* We send the cargo from the French warehouse, except for the order cost, you do not need to pay any other fee. All our products are in EU version, support work in EU area

* If you have any doubt about the product, shipping, please feel free to contact us, we will reply you in plus short time and try our best to help you solve it. Please do not leave negative feedback or open dispute without communication.

* Please make sure to open the cargo and inspect the items before signing for the package, if the package is delivered in a nearby box, I suggest taking a video to record the unpacking progress. If the Parcel is damaged or empty (stolen), please ask the Post to provide an official document, especially the claim paper. To take photos/unwrap video and contact us in advance, we will reply you in time.

* If you are satisfied with the product, please give us 5 stars feedback, your encouragement is our motivation.

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