【World Premiere】Global Version HONOR Magic7 Pro 5G Smartphone Magic 7 Pro Snapdragon 8 Elite 120Hz OLED Screen 100W Fast Charge

Dear Customer,

Thank you for choosing our products! To ensure a smooth and enjoyable shopping experience, please take a moment to carefully review the following information before making your purchase. 😊

1. 📦 About Product Packaging and Shipping

📦 Packaging Integrity: We strive to ensure that all products are packaged securely during transit to prevent damage. However, slight scuffs or creases on the packaging may occur during shipping due to uncontrollable factors. Rest assured, this does not affect the use of the product itself. If you receive a package with no visible damage but find a discrepancy with the product or quantity, please contact customer service immediately for assistance. 📞

🔍 Verification of Product: Upon receiving your order, please check the product for any discrepancies or issues. If there is any concern or problem with the product, kindly contact our customer service team, and we will assist you with verification and resolution. ✔️

2. 🎨 About Product Color and Specifications

🌈 Color Difference: Due to differences in photography lighting, display screens, and other factors, the actual color of the product may vary slightly from what you see on the product page. Please understand this minor difference before making your purchase. 🖥️

📏 Product Specifications: The product’s size, material, and function are described in detail on the product page. Please be aware that slight measurement discrepancies may occur due to different methods of measurement. If you have any questions, feel free to consult our customer service before purchasing. 🤔

3. 🚚 About Shipping and Delivery

🏠 Shipping Arrangement: We have multiple warehouses to fulfill orders, and the specific warehouse from which your order ships will depend on stock availability and shipping needs. You may receive products from different warehouses, and we will do our best to ensure that all orders are shipped promptly. ⏱️

📅 Shipping Time: Orders are typically shipped within 48 hours of payment confirmation. However, during promotional events or high-demand periods, shipping times may be slightly extended due to increased order volume. We appreciate your understanding and patience during these times. 🙏

4.🔍 About Unpacking and Quality Inspection

🛠️ Unpacking for Quality Inspection: Some products may be unboxed for quality inspection before shipment. Please note that these items are still brand new and in their original condition. Unboxing is solely for the purpose of inspection and does not affect the product’s quality or use.
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🛡️ Product and Packaging Integrity: Please ensure that the product and its packaging remain in their original condition when requesting a return or exchange. Products that have been used, opened, or damaged (including visible scratches, dents, or other signs of wear) will not be eligible for return or exchange. 🚫

5.📱 About Mobile Phones and Accessories

🔌 Charger Not Included: Some mobile phones do not come with a charger by default. If the product does not include a charger, this will be clearly stated in the product's unboxing instructions on the page. Please confirm the details before purchase. If you require a charger, it must be purchased separately. This reason will not be grounds for a return or exchange. ⚡

🔧 Flashing and System Optimization: Some mobile phones may have been flashed with a custom ROM to optimize the system for different user preferences in various countries. This optimization process may disable the online OTA (Over-the-Air) update feature, but the phone can still be updated offline. Please rest assured that this optimization will not affect the functionality of the phone and the product remains brand new and original. ✅

6.🔄 Return and Exchange Policy

💡 Conditions for Return/Exchange: If you wish to return or exchange a product, please ensure that it is in its original, unused condition. The product and its packaging must remain intact with no visible damage or signs of use, including but not limited to packaging damage, scratches, or any other visible wear. Returns or exchanges will not be accepted if these conditions are not met. ❌

🔎 Verification for Return/Exchange: If the product has any issues due to quality problems, please provide clear evidence (such as photos or videos) to help us process the return or exchange request promptly. 📸

7.💸 About Promotional Pricing

💰 Price Adjustments: Product prices may change due to market fluctuations or promotional events. We are unable to offer price adjustments for past purchases made before the promotional price change. Please monitor the product price during promotions to ensure the best deal. 🔔

📣 Promotional Terms: During promotional events, products may be offered at discounted prices, and additional terms may apply. Please carefully read the product details before purchase to ensure that you are aware of any specific conditions or restrictions. 🛍️

8.🛠️ Customer Service and Support

📧 Timely Communication: We are committed to providing high-quality customer service. We will respond to your inquiries as soon as possible during business hours. If you have any concerns or require assistance, please contact us through the AliExpress messaging system, and we will be happy to help. 💬

💖 Service Commitment: We adhere to the principle of "customer first" and aim to meet your needs while providing professional support to ensure a smooth and enjoyable shopping experience. 👏

9.🤝 Seller's Responsibilities and Commitment

✅ Product Quality Guarantee: We assure you that all products are brand new and original. We perform quality checks before shipping to ensure the product meets relevant standards. If you receive a product with any quality issues, we will cooperate with you to resolve the problem promptly. 🏅

🚚 Shipping Guarantee: We work with trusted logistics partners to ensure timely delivery. If there are any shipping delays, we will work with the logistics company to resolve the issue as soon as possible and keep you updated with the latest shipping information. ⏳

10.⚠️ Disclaimer

🛠️ Natural Wear: Minor packaging damage or color discrepancies caused by logistics and transportation do not qualify as a product quality issue and are not grounds for return or exchange. 📦

🙋‍♂️ Customer Usage: If the product is damaged due to customer misuse (such as improper operation or handling), we will not accept a return or exchange. However, we will offer technical support to help resolve any issues. 🧑‍💻

11.🛡️ Warranty Information

📱 Mobile Phones: All mobile phones come with a 2-year store warranty. Should you experience any issues with the product, feel free to contact us, and we will provide dedicated after-sales warranty services. 🛠️

⌚ Smartwatches and Other Products: Smartwatches and similar products are covered by a 1-year warranty. If you encounter any issues, please contact us, and our specialized after-sales team will assist you. 🕓

Thank you for your understanding and support! We are committed to providing high-quality products and services. If you have any questions, please do not hesitate to contact our customer service, and we will be happy to assist you. 🤗